For hotels · museums · guides · consortia

An assistant that sounds like you. And is right.

Most chatbots are a burden: they invent, they drift, they embarrass. Kairo runs an assistant grounded in the destination's governed knowledge, tuned to your brand voice, and measured every day.

What it replaces

Front desk hours. Plus everything your website never answers.

The average hospitality operator fields the same 40 questions a thousand times. Kairo absorbs them, without the errors a human-written FAQ accumulates over a season.

Before — FAQ on the site

A dated list nobody reads.

Updated once a year, in one language, covering the questions the team thought visitors would ask two seasons ago.

After — Kairo persona

An assistant that learns what gets asked this week.

Live, multilingual, grounded in the destination spine. When your opening hours change, every conversation updates that same day.

What it does for you

Five capabilities that matter on day one.

Not a feature list. The five things you will notice in the first week.

Integration

Plug it where guests already are.

One embed. No rebuild. Sits inside your existing website, booking engine, or internal tools. Can also run standalone as a conversation page you share by link.

  • Embed as slide-in panel, full page, or inline widget
  • Booking engine pass-through with pre-filled parameters
  • WhatsApp & email handoff on request
  • Analytics ship to your existing BI
Hospitality operator persona
The concierge persona — warm, practical, never salesy.
Commercial model

Operators do not pay Kairo. The destination does.

Because the destination is the accountable body for the voice Kairo projects, the destination carries the infrastructure cost. Operators pay per-persona tuning, not per-conversation.

01

Onboarding

Fixed-fee tuning and sandbox review. One-off. Shared with the DMO's onboarding programme where a co-investment exists.

02

Per-persona subscription

Annual fee per persona you operate. Covers updates, monitoring, voice review. No per-conversation charge.

03

Voucher programmes

In several pilot destinations, PMI voucher programmes (chambers of commerce, foundations) cover operator onboarding. Ask if you qualify.

Your first persona in three weeks.

Onboarding takes between 10 and 20 working days, depending on how much of your knowledge is already structured.

Start onboarding → Read the lightpaper